4x4 Dorset is committed to ensuring that all its customers enjoy Experiences of the highest quality, which are safe, exciting and value for money. Whether a novice driver or experienced professional, we want You to feel welcome and to enjoy expert tuition from Qualified instructors. We know how much our customers look forward to their Experiences and our terms of business have been carefully written to ensure that there are no misunderstandings which could detract from your enjoyment. Please take the time to read them, and remember that 4x4 Dorset’s helpful Contact Centre Team will be happy to talk to You on 0118 334 1808 if you would like more information.
4x4 Dorset asks that you arrive early on the scheduled date of your Experience and register for your Experience at least 15 minutes before the scheduled start time. 4x4 Dorset cannot permit anyone to participate in an Experience without attending the preceding briefing, so it is essential that you arrive on time. By registering for your experience, you warrant to 4x4 Dorset that you have not consumed any alcohol or drugs prior to your Experience which may affect your ability to participate in the Experience.
You confirm that you have read and fully understand the relevant age, height, weight and licence requirements applicable to the relevant experience you are taking and warrant to 4x4 Dorset that You comply with such requirements. If You have any questions or believe that You may not comply with the above requirements, please call the 4x4 Dorset Contact Centre Team on 0118 334 1808 to discuss what alternative arrangements (if any) are available. In exceptional circumstances when the Instructor deems that any driver/participant in an Experience is unable to: (a) accept instruction, (b) adhere to safety rules, (c) remain in full control of their vehicle, (d) makes contact with another vehicle, (e) is involved in an accident, (f) or behaves in an inappropriate or unacceptable manner, the session may be curtailed immediately at the discretion of the Duty Manager and/or the Instructor. The safety of all participants Experiences is of paramount importance.
No refunds will be given.
This experience may not be suitable for some people. It is not suitable for people with bad back or necks, or who have suffered back or neck injuries, any woman who is or maybe pregnant, or any person who has had any operation in the last 12 months. Certain driving sessions may not be suitable for people with a disability or who are partially or fully deaf. Our 1 to 1 sessions can be adapted to most individual needs if you contact 4x4 Dorset to discuss this before purchasing your voucher. Medical conditions such as diabetes are not a problem as long as you notify our office at time of booking, and let the instructor know on the day. If you are over 17 years of age, you must hold a full driving licence, automatic vehicles are available on request at time of booking. We do not have any formal weight or height restriction, however you must be able to drive an unmodified production car. If you are unsure please call us to discuss any issues. You must arrive in plenty of time. If you arrive later than your stated check in time, you may not be able to join the group, and your voucher will become void.
The experience is weather dependant as heavy rain can cause flooding or unstable ground making the driving dangerous. Please call before leaving home if you are in doubt, and remember any cancellations are for your safety.
Dress appropriately, warm clothes if it is cold, flat soled light footwear and long trousers, even if its hot.
Spectators are welcome, but be aware that not all the course can be seen as viewing is restricted to certain areas. Children must be under the direct supervision of a responsible adult over the age of eighteen and no pets will be allowed on site.
4x4 Dorset must receive a minimum of 14 days notice of cancellation or re booking prior to the event day, otherwise a re booking fee will be charged. Cancellation or non arrival on the day will result in your voucher becoming void. If you wish to re book, the full value of your session will be payable at the current rate.
4x4 Dorset may cancel an event at any time prior to, or on the day for safety reasons. 4x4 Dorset may change your booking time prior to, or on the day to allow for weather conditions or changes in the schedule.
4x4 Dorset will always give as much notice as possible of any changes or cancellations, but it is not always possible to predict the weather.
4x4 Dorset cannot accept any responsibility for any losses or costs incurred for travel or accommodation due to a cancellation, postponement or any change in schedule for your booking.
4x4 Dorset reserve the right to refuse any person from taking part in any activity if they pose a risk to themselves, members of the public, employees of 4x4 Dorset or any equipment owned by, hired or leased to 4x4 Dorset.
4x4 Dorset have a strict ‘no alcohol’ policy for all activities.